Originally Posted by Extreme Quilter
Originally Posted by Extreme Quilter
Originally Posted by cathyvv
Originally Posted by Dolphyngyrl
I had a nasty experience like that at the jo-ann's out here, there was absolutely no one in line which is rare, brought my fabric to the counter, and she said i had to take a number even thought the next number was the actual next number. i took it and she walked away for like 20 minute. how rude was that
I think I would have walked out of the store if the employee did that to me. After all, we don't need them, they need us. We can go online and buy, sometimes for much less than the LQS.
I was once treated so rudely by a cashier at Joann's that the customer standing next in line behind me followed me into the parking lot and said she chastized the cashier after I had left on my behalf. That convinced me to call Joann's customer service and lodge a formal complaint. Believe me, the next time I was confronted by that same dour cashier, she was courteous and pleasant. It might have pained her to put on an Oscar-winning performance, but that was good enough for me.
Extreme: If more people would complain to management, then something might get done. I lodged an online complaint about the checkers at W-M making the grocery bags too heavy and I had a phone call from the asst. manager the next day. I have complained about the J-A clerks, but have never heard anything. I hope that the new ownership will make some huge changes in J-A.