I do believe I also will be opening a paypal account to relieve the stress of going through a situation like this again.
I made two orders online 5 days apart. The company that we have all been talking about and another online store. I order first from the one we talked about and 5 days later from the fabric depot. Fabric Depot's order arrive yesterday (Way to go Fabric Depot---fast and accurate---love it). I still have not received the order from doxie.
BUT yesterday I sent doxie an email with receipt and stated my case, they kindly emailed me today and apologized for lack of response. They promised to immediately ship my order. I hope I am not being over naive but I hope they will fulfill their word.
I DO KNOW that I will shop at Fabric Depot more often. Fabric Depot rocks!!