When in VA, I decided to visit the Jinny Beyer Quilt Store. When I got there, the store was closed (for some reason it closed early that day). As I started to go back to my car, a head popped out the front door and it was Jinny Beyer herself. She said the store was closed but to come on in anyway. I went in and she showed me simple patterns,talked to me about color, demonstrated how to cut the pieces for one of the patterns and then even gave me a free pattern. We talked and she helped me for about an hour. I was so impressed. She was kind, helpful and a very gracious lady. It was one of my favorite quilt shop experiences. I apologized for coming while it was closed and she said she was glad to have the company.