I always figure the poster has gone the nice and polite route to get their wrongs righted and only post after that hasn't worked. Then when they post others will tell them to do the other things you talked about.
Because you don't know what the others may be going through, it isn't nice to judge them.
Like someone else said if you don't like what someone has posted, just ignore it and go to something else.
Just the way I see things.