Originally Posted by OmaForFour
I wish my experience with CT would have been a good one. I was not too happy with the quality of the batting I got. I wrote to them but they never answered me. All I was looking for was a reply, not a refund.
I am really surprised at this because the batting they carry is Hobbs which in my experience has been a nice quality batting. I have used Hobbs Heirloom 80/20 blend often and was never disappointed. I know I like the quality of Hobbs Heirloom 80/20 much better than the quality of Fairfield 80/20 which is what JoAnne's carries now (JA used to carry the Hobbs). I don't have too much experience with Hobbs other products though.
Perhaps you may wish to take up your complaint with the quality of the batting with the manufacturer rather than CT. They have no control over the quality of that, whereas their fabric and thread they have made specifically for them and do have control over quality. If it was a Hobbs batting you got from CT why don't you contact Hobbs directly...
http://www.hobbsbondedfibers.com/contact.html