Originally Posted by soleegirl
this is a silly answer but did you remember to attach the arm to the screw( for holding the needle ) on the right side. I forgot once and it was because of that..
Yup, me too, make sure that black fork thing is wrapped around the screw. What you are describing has happened to me the first time I tried to use the walking foot outside of class :oops: . Also, are you using the the quilting sole for the walking foot? Two come in the box, I am not even sure what the other one is for, but do make sure that you have the correct sole for your walking foot.