Originally Posted by jetnica
I have the same problem with my PE780D.
I was told not to use metallic threads EVER. I haven't since I took her in for service and I'm still having the same problem.
=( I just talk to the machine and promise breaks if she finishes the project she's working on.
kooky, I know.
I had probs with metallic thread breaking all the time on my brand new Brother, so bought new metallic needles, still broke. most annoying so shared the prob with tutor at at my DS 's LQS and she suggested I wind my top thread on to a bobbin as well. Problem solved.