write the company they believe their irons are wonderful and need to know of the problems. Can't hurt to write them. My best success if cheapies from the big box stores. They seems to outperform the more expensive ones. I've now had 7 of one of the expensive ones - been exchenged each time it started dumping water. If you pay $6 for an iron and it lasts a year you are still ahead. I've dropped my Black and Decker that I paid $10 for and it stillis going.