Originally Posted by leatheflea
I almost bought one of those machines, but after reading the reviews, there were thousands of people who had the same issue. You might want to google your machine and look for reviews on it. From what I read its a glich that can be fixed if you "make" them fix it. I would call the costomer service also. Thats how most of the owners finally had the glich fixed.
I don't understand? I've never had to have anyone fix my machine under force. I love my 830 and it's a fabulous machine!