Living in a large metropolitan area, I have many choices! I like to shop where the people are friendly and knowledgeable and have the products I am interested in! Because I do have choices, I can go to another LQS if I am not given the service I prefer. We also have big box stores where I go to look, but they don't have the newest, latest fabrics. I usually shop them with coupons for notions. I will not shop anywhere I feel bullied! No matter what their service! I don't have to tolerate it! But I do have choices within reasonable driving distances. :lol: