Old 03-09-2011, 08:24 AM
  #27  
QuiltnCowgirl
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Join Date: Nov 2010
Location: Calif (San Joaquin Valley)
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Having worked in retail & wholesale distributing, I can say with knowledge that the store, while not at fault for the poorly cut strips, will be where you need to turn for recourse. They should issue you full credit for the returned fabric (all of it even what you've already cut), and then submit the returned goods to the manufacturer as a defective product. Standard operating procedure; standard chain of command. Look at it this way - if you bought a prepackaged Tommy Hilfiger pajama set at Target and when you got home you found that the pajama top was missing a sleeve would you a) call up the manufacturer of Tommy Hilfiger pajamas and want a refund or b) take the pajama set back to Target for a refund? Most likely (b) right? And on the other end, Target will deal with the Tommy Hilfiger manufacturer as their vendor & return the defective pajama set for credit.
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