thanks so much...I will probably need to take it to the repair shop..its about 100 miles away though so it will have to wait...I drive in the oppisite direction everyday to visit my dd in the hospital...she had a stroke a month ago...she is 92 miles from me so its a long enough drive without adding a machine repair stop..heheheheh....my mom can wait to have it fixed until I can either figure it out or take it....in the mean time I will keep trying when I have time to peek around in it...blessings