Oh goodness. I certainly hope this isn't a trend. Our store has been in decline this past year. Empty shelves everywhere. Ya can't make money with empty shelves. I'd be lost without my JoAnn's. It's just as much a social outing as it is craft, art and fabrics for me store. Most everyone in the store knows me. (I wish I could remember their names too.) They are customer and service oriented. I feel your grief.