In October the Pacific International Quilt Festival is at the Santa Clara Convention Center. I went last year with my neighbor and she purchased a machine from the dealer in San Jose. She even drove to San Jose to have private lessons on it. The people were great, and gave her plenty of attention during the show and afterwards. They even let me sew and play for a good couple hours and I told them I had three Berninas and wasn't interested in a new machine. It didn't matter they were very nice and said have fun any way and try out the machines. I would think seriously about that dealer mentioned above in some of the other posts. They are very good and will service you very well.