I'm sorry to hear so many of you say you are unhappy with your local JoAnn's store. PLEASE - e-mail or call the corporate offices and complain strongly. The company cannot improve service, goods, or staff if they don't know they have a big problem and are losing customers. Yes, I am an employee of The Woodlands/Conroe, TX store, and I am proud of my store and staff. Wish you all could come shop with us and see what a JoAnn's store should be. Thanks for reading. Happy Quilting!