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Old 06-13-2011, 09:17 AM
  #61  
TexasGurl
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Join Date: Aug 2009
Location: GREAT STATE OF TEXAS
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Originally Posted by sandwich child
Here's one not to subscribe to. A few months ago I received an offer from Fons and Porter for a half-price subscription with three (count 'em, 3!) free prizes. Sounded good to me so I ordered. After a few weeks I received a billing statement. Waited another few weeks; another billing statement. With that, I sent an email "Where's my magazine and my free stuff?" A few days later a reply arrived in my inbox: "Yes, we know we never sent the free items. They will be sent within a few weeks." Another few weeks pass and, guess what! I got a 3rd billing statement. After 3 months I wrote Fons and Porter and said "CANCEL MY SUBSCRIPTION." They did; no explanation, no apology. no free stuff and no magazine.
Same happened to me with F&P, I subscribed again after a few years off, but cancelled it last year. NEVER got the free stuff with my PAID subsc. or ANY response to make it right. TERRIBLE customer service IMO :(
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