Originally Posted by ckcowl
call them and ask some questions- why they changed your plate- where the old one is (there is a law in this country---that applies to pretty much everything- if ANY repair person replaces a part or any kind- for any reason- they are REQUIRED to keep it AND OFFER IT to the owner- they are SUPPOSED TO tell you what they changed-why they changed it- and show you the old part- which you are entitled to taking with you if you want it...
make a call
Returning original parts only applies to services you the customer are paying for. It does not apply to free warranty services. For warranty work, the original parts are returned to the manufacturer for inspection.