Originally Posted by Buckeye Rose

take that quilt and go right back to that person and tell them that you paid to have it finished and you expect to have it finished. If she isn't capable, then she will have to pay someone else to do it (not your problem). If she won't help you, then demand a full refund and find another LA. And be sure to tell her that you will tell every person you know what she did to you. Sometimes maintaining their "good reputation" will motivate her to take care of the problem. DO NOT let her off the hook.