ok i went to hancocks fabrics and gave them a joann's coupon for my ruler. when i was walking out of the store i didn't see the coupon on the reciept. It was hard for me to watch while she was ringing it up cuz i had both kids with me. i went back in the store and asked about the coupon and she said "oh it didnt' take that off did it?" um... no. so she looked and took the coupon she threw away out of the GARBAGE! She knew it didn't go thru and threw it away. She then said "this is a Joann's coupon" and I said "i know, you take those" she then said. oh ok... and gave me $3 back. I'm so tired of sales people not knowing how to do their job. I know it was only $3 but man that's money!