we have some good sales ppl at our local Joanns' ( only place to shop for fabrics around here) and we have some poor excuse for sales ppl at our Joanns..... I've had some argue about coupons or the price of an item, then the good ones will find me a coupon that I either forgot to bring with me or didnt see. If there is more than one sales person, I try to go to the tried and true, trusted sales person.. they freq do " employee of the month" I stuff the ballot box with the good sales persons name!!