View Single Post
Old 06-30-2011, 12:32 PM
  #21  
bakermom
Super Member
 
Join Date: Jul 2010
Posts: 1,789
Default

Originally Posted by Candace
Originally Posted by bakermom
http://www.walmart.com/catalog/warra...em_id=14237606

These machines come with a warrenty. I don't believe an authorized repair person can refuse warrenty work.
Now if something's not covered you may have to ship it back to Brother for repair.
http://www.brother-usa.com/VirData/C...Embroidery.pdf
Yes, anyone can refuse to repair a machine. Happens all the time. Or the cost of the repair is more than the machine cost originally.
not necesarily. If they are an authorized repair shop the manufacturer authorized to do their warrenty work and they refuse, the company can remove their "authorized" status. If an authorized repairman refuses, contact the company, they will set them straight.
Been there, done that.
bakermom is offline