Originally Posted by Candace
Yes, anyone can refuse to repair a machine. Happens all the time. Or the cost of the repair is more than the machine cost originally.
Not if they are an authorized dealer they can't. If they do report them to the company.
It's up to the consumer to decide if they want to pay for repairs even if it is more than the machine cost originally. Most customers upon hearing such will just buy another one if it cost more than what they could get a new machine for.