March into the directors office and request they let you into the laundry. My Dads king sized quilt dissappeared in his nurseing home. I was able to locate it finally. I printed his name in black in letters about 10 inches high on the back. Too big to cover up and it does not wash out. He was so happy to get it back. They said they kept putting it back as it was taking too long to dry. After that I brought it home with his laundry. Good luck