My daughter gave us one for Christmas several years ago and we just recently upgraded. Since she works for the company and gets 72 free pounds of coffee a year, she gets us all the coffee we want. My husband loves the ice tea pods. Fill a plastic tumbler up with ice and put it under there with an ice tea pod (many assorted flavors) and instant ice tea. I drink the hot tea in the winter and we have the hot chocolate for the kids when they visit. Yes the pods can be expensive but use the coupons at the kitchen shops and you can save alot.