My local W-M never lost their fabric department, and I have found nice fabric there, though you have to be selective.
Recently, granddaughter and I decided to make her a pillowcase to take to camp. We also picked out several bolts of fabric for other projects, and found a sign on the counter..."see fitting room or electronics for assistance". I walked over to the fitting room, asked for help, and the employee paged someone. Went back and waited, waited, waited. No one came. Went back to fitting room. Woman no longer there. No employees in sight.
Walked over to electronics...employee talking with another customer, would not even make eye contact. Waited, waited, waited..... Didn't ever acknowledge my presence or make eye contact.
Finally gave up, left the 8 bolts on the cutting table and exited the store. Bought fabric for granddaughter elsewhere, where they wanted my money!!!