Hi Lois,
I had this happen to me once and I know the pain you are feeling. It is hard enough to lay out the cold hard cash that it takes to make such beautiful quilts, but to have the person not even send a card or make a phone call is unthinkable!
I am so sorry this has happened to you.
Maybe once they use your quilt for a while they will use thier noodles to stop and give a word of thanks.