Ok, I've seen many replies stating how bad the quilt looks, but not one photo.
The quilt should have been inspected before accepting it back...if it was sent to someone, photos of the quilt should have been taken before shipping & requested (I always send progress reports) before payment made.
Several reasons for a quilt not staying square are:
1. Not securing the quilt as it's being quilted. That's a basic for any longarm quilter...wether it be with pins, or basting stitches...you measure and keep the quilt squared as you go.
2. Uneven quilting...the quilting done was denser in some areas, and sparse in others.
3. If the longarm quilter also bound the quilt, she/he may have not have gotten the binding on evenly (another sign of a new longarm quilter).
4. If the quilt had blocks that were to be quilted individually...or if the quilt needed stabilizing...and it wasn't done...that can throw the quilt out of square.
5.. Was the quilt blocked after quilting? Sometimes they have to be, depending on the quilt design(s) used.
Your friend could ask for a refund, but she accepted the quilt back...and if she didn't let the quilter know right away, she may have a hard time with any recourse. She could ask the quilter to fix her/his errors, if there is time.
Another solution would be to remove the quilting & tie the quilt with ribbon or yarn, every 4" or so. This can be a beautiful fix, if done properly. The quilt could then be rinsed and dried to remove holes caused by quilting.
Marge
Originally Posted by Love2Quilt
A friend of mine sent a beautiful baby quilt to the long arm quilter to have it done. This quilt is for her soon to be grandchild. Upon receipt of the quilt, the quilt is so badly quilted that it she cant give it to the new grandchild. When the quilt was given to the quilter it was perfectly square(the quilter commented on that). It has pinwheels, appliqued animals and shashing. The sashing since being quilted is no longer straight, the applique animals are puckered, the quilt is no longer square. As a fellow quilter I couldnt believe the condition it came back in. So my question to you is. Should she ask for the money back from the quilting. I say yes. Should she ask for the money that it is going to take to replace the fabric? What would you suggest she do?? Thanks