I am sorry that happened to you. It has happened to me in the past until I learned to ask for a swatch if something had to match exactly. I once had a customer who wanted dark gray sashing for the quilt I was making. According to desciption and picture I ordered only to receive a dark green. Next time I asked for a swatch and she was happy. I am STILL using that dark green up. It was returnable but that didn't seem practical because of the cost of return shipping.