Please don't get discouraged. I use my BSR all the time and just love it. A couple suggestions: go to your dealer and have a hands-on demo, or better yet, take a class. If they don't offer a BSR class, request one. Most stores are very receptive to class requests. Second, practice on a quilt sandwich. The people who said the machine was running too fast for them don't understand how the BSR works. Here is my memory device for the BSR 1 and 2 modes..."1 is run, 2 is you." Mode 1 runs on its own at a steady rate of speed (too fast for some) but Mode 2 ("you") is where YOU control the speed based on how fast you move the fabric. It does take a little practice, but is well worth it. BTW, the rumor that the BSR doesn't work on red fabric is not true. The BSR is an expensive tool so don't give up on it. Most Bernina dealers are only too happy to give you extra help as their sales are dependent upon happy buyers and a good reputation. Good luck!