Originally Posted by DonnaC
My "main" (in other words, most expensive) sewing machine has just stopped working and I'm so frustrated!
It's a Singer Quantum L-500 that I purchased a while back when the model first was released (BIG mistake). It's already been back to Singer in Tennessee twice for warranty repairs. It's a good machine when it works correctly, but when it doesn't, the problems are pretty serious.
Today I was sewing along and it just STOPPED dead. The low-bobbin indicator keeps coming on, and it won't sew. I've tried everything - changed the bobbin, the thread, the needle, cleaned it out, talked sweetly to it - nothing.
I just sent a somewhat nasty note off to Singer asking how long they expect me to struggle along with this LEMON of a machine before they acknowlege that it's a piece of cr*p and send me a new one. The second time I had to send it back for warranty repair, they made ME pay for the shipping, and there's no way on God's green earth I'm paying another $65.00 to return it again... THEY can pay this time. I've just had it. Right now I've got a $1,200 paperweight on my hands and I'm not a happy camper.
Okay, now I feel better. I'm going to get out my lovely little workhorse Kenmore that never gives me any trouble, and try to finish the project I'm working on.
I just knew you guys would sympathize, and I needed some sympathy.
I have a Janome 4800 that I do dearly love, a Singer from the 1940's or 50's, but my workhorse is a 50 year old Kenmore with cams for the decorative stitches. It is all metal except for the cams and weighs almost too much to take it out of its cabinet to get it repaired, but since it's needed repairs only twice in 50 years, its weight doesn't matter.
I'm sorry about your $1,200 and your disappointment. Write to the Singer company and ask for a refund. There might be some kind of lemon law in your state. froggyintexas