Originally Posted by DogHouseMom
Argh!! I feel your pain, especially since it has to be boxed up and shipped - taking to a local dealer is enough of a pain when it's frequent.
I remember reading the horror stories about the Bernina 830 when it first came out and the frustrations those people went through.
I agree. I rarely buy the "new" model anything (especially car!). I'd rather wait until I can read reviews.
Good luck.
I had trouble with the first five thread Bernina serger. It was a design flaw. Then the sewers who bought that 1630 lemon started having trouble. They had to replace three in my sewing group alone. There is nothing angrier than a sewer without her machine.