Honestly I have the same issues when visiting Wal Mart. I once had the Asst Mgr help me as well. I did not get my fabric for free, but I did get it cut. There is absolutely no reason we should have to wait this long. I did get a flyer in the mail the other day saying over 2000 stores now had fabric. Of course what they did not say was there was no one to help you get it cut. lol.