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Thank you Asst. Manager James

Thank you Asst. Manager James

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Old 09-18-2011, 04:28 PM
  #91  
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We are supposedly getting fabric back some time next year. I can foresee problems with no one available to work the department. They are quite understaffed in that store and unorganized to boot. We shall see what happens.
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Old 09-19-2011, 05:58 AM
  #92  
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I use to mamage for wal=mart and they are really missing the boat lately on alot of things they are doing wrong. It is not like it use to be. All the stores vary also in how they handle things. Sam would turn over in his grave if he could see what was happening. You're right about the top getting the high dallor while the workers get little of nothing for their job. People need to shop other places. I buy all my material from local quilt stores now. The customer service is so much better and you are more likely to match what you need. Let's keep our small stores in business.
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Old 09-20-2011, 12:58 PM
  #93  
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I did tell a Walmart manager one time that if he didn't have someone to cut fabric (turns out she was on lunch break), then he should be able to do it himself. As a matter of fact, he should be able to do the job of any employee he had. After making 4 trips to the front of the store to ask them to call for help, and two of them to ask for the manager, by the time he appeared in the fabric department I wasn't feeling too kind. I offered to cut the fabric myself, but of course they weren't in favor of that! As with the original writer of this thread, if it hadn't been something I needed, I would have left and never gone back.
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Old 09-20-2011, 08:06 PM
  #94  
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Some of the Walmart managers can and will do any of the jobs in the store, but they are few and far between. I worked with two of them, and when they were in charge of the store, the people working in the store put out more effort, had better morale, and pretty much enjoyed their jobs. (A lot like when Sam was still alive)

Walmart underwent some NASTY changes about a year before I kissed them goodbye. They had these "geniuses" who thought they could make the bottom line sing....and then, there was this little scandal that just about everyone in my store, and probably the company knew about, that NEVER made the papers, and no, I am not going to tell you here, either, lol. But it really shook up who was running things at the top. And the last of the good guys were forced out.

THen came the adjustments. Jobs were given catagory numbers. Cleaning people were making more than door greeters because they had a higher job number. People who had been working there for years suddenly found both their pay and hours cut because of the new level their job came under. I had told my managers what they could do with the job they wanted me to do unless I had a signed contract, about a year previous, and they actually were so desperate that they did it, lol. So my butt was covered when they tried to do it to me, too. But so many good people got badly screwed over. Many of them quit. Some hung in because they were almost vested. Others hung in because they had no where else to go. I stayed because it annoyed the living daylights out of the store manager, and I was safe, lol. And home office would have killed her if she had even tried to fire me.

These bottom line gurus are the same ones who took the fabric dept out. And brought all the 'high end' goodies in. Do you really think the average Walmart shopper came in looking for Paula's cookware? Or expensive plastic wear to store leftovers in? They got rid of the stuff people really did buy, and bought a lot of, and brought in stuff people did not want to buy, at least NOT AT WALMART, and started losing money, and cutting those re-leveled jobs and hours even more.

Biggest mistake ever was the fabric dept. And shoes was another. They used to carry reasonably priced cute boots and decent slippers. Yeah....forget it now. I personally used to do the PAs for the boots, but I can't even find a pair I would be caught dead wearing, and slippers? Where do I have to go to buy a pair? NOT Walmarts.

So if you do get into a Walmart, and the people are nice, the managers helpful, smile at them, and if you can find one of those comment cards, fill it out.
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Old 09-20-2011, 08:33 PM
  #95  
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Beautiful!!! and isnt it nice to get customer service the old fashion way once in a while!!! Keeps my hopes up!! not all is lost.

Be assured that ol' Sam Walton has rolled in his grave numerous times in lue of many of the things that those who have followed him have done.....
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Old 09-21-2011, 02:02 PM
  #96  
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"So if you do get into a Walmart, and the people are nice, the managers helpful, smile at them, and if you can find one of those comment cards, fill it out."

Do they have comment cards? Never seen one at our local store.
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Old 09-23-2011, 12:30 PM
  #97  
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I have had similar problems with their yarn department, but unfortunately never such a nice manager. Our yarn department looks like a war disaster area, and when I mentioned it to the manager, he blamed the customers. It will be a long time until I go back. :thumbdown:
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