Horror story about using FedEx....when our daughter got married, her new father-in-law lovingly handmade a small grandfather type clock for their fireplace mantle out of rare Hawaiian wood. He built a special crate to house the clock during transit, keep it upright, and insured it and all that. When the said "crate" arrived....no clock, just a piece of board that had the name and address on it. Tracking did no good as the tracking was tracking that piece of address board and not the whole crate.