Oh I have to add this. I mailed a box of patterns to Australia and they never got delivered and every time I went to file a track they would give me some runaround about how I had to wait this long for this or that long for that, FINALLY I filed the missing item ONE YEAR LATER and lo and behold it came back to me the VERY next day. We still couldn't figure out why it didn't ship neither could the PO so the PO guy was nice and didn't make me purchase more postage or insurance and it got there just fine this time, no difference in addressing..nada.