I am a big fan of Dyson. We have hardwood and tile floors with big woollen rugs....two cats and two dogs (all live inside) and lots of people in and out. I have had the upright model for 8 years, parts are reasonable and the motor is still as good today as the day we bought it. It is one of the few vacs. endorsed good for asthmatics and it removes pet hair really well. Oh, the only reason I needed spare parts was because I rather stupidly tripped over it one day and broke the container.