Every company has problems, but their success - long and short term - depends on how they handle them. Like many of you, I no longer buy fabrics from them. I explained to a store manager why I don't buy their fabrics anymore, and the response was "my hands are tied and there is nothing I can do". Hmmm - not even tell corporate??? As has been said on the board already, a problem cannot be fixed until someone who can fix it knows about it!!!