I have been shorted as well. I needed 1 yard cuts of their Kona which I had coupons for. When I got home I was preparing to cut when I noticed I was short 1 1/2" on every piece Grrrrrrr! The next time I was at the store I mentioned it to the manager and she said they had just hired new people, no excuse though and she would make sure scissors were sharp and the measurements were more accurate. Nothing suggested to make it right!! But it doesn't only happen at Joann's!!
Kathi in PA