Originally Posted by Zhillslady
I would but good luck. My local group of quilters has had this issue MANY times. We also recently bought jelly rolls that were so frayed when opened they were unusable. 2 of the rolls had 30 strips instead of 42. Their fat quarters are not worth the money. We have spoken to manager who said not much he can do they don't make them at his store they come that way. We can return them if unopened but Joann's is 31 miles each way so we just throw in scrap basket. I do not buy from them anymore except batting. Batiks last month were $12.99 and my LQS they are $10.99.
Remember if you buy from the smaller shops it helps keep them in business.
I think it only fair to at least notify headquarters in Solon, Ohio about the problem so they have a chance to correct the problem. This can be done with a simple email. Photos of the frayed strips and crooked FQ's would be good too. Perhaps they contract this work out and don't realize they are paying for shoddy work.
Just my thoughts on the subject!