I rea somewhere if you purchase stuff with your credit card and it is not satisfactory you can get your money back thru your credit card. If all quilters could/would do this and the credit card companys did get after Joann's for reimbursement nationwide, I would think they'd get the message. I live 150 miles from anyone but my local quilt store and Ben Franklin, and they are 30 miles, but both stores are TERRIFIC!