When I lived in NY, I have never worked for Joann, but I have had employees follow me around. When I offer to leave my backpack at the Customer Service Desk, the employees would always tell me no. I would rather leave it there & not be followed around. My four year old diabetic son & I would go so I could pick up stuff that I needed. I would rather have the employees ask to look in my bag then follow me around the store. I do understand about theft, but I AM NOT GOING TO JAIL FOR ANYTHING. I don't have a police record & I don't plan on having one now. Just my 2cents.
Have a blessed day.
debra