Just bought a new washer last week. I found the whole process very frustrating. I ended up with an LG front loader.
I was replacing a front load Maytag. I will never buy another Maytag. Several repairmen told me that they aren't what they used to be.
I found it amusing (not the right word, but I can't think of the word I want) that washers now come with built in water heaters, and even steam. What happened to all the hype about washing your clothes in cold water?
My first washer (not the Maytag) lasted 25 years. Now they are expected to last 10 years. I find that very annoying.