I think that is too much, though the computerized machines do cost more for service. I just had service on my Bernina with emb for $90, it was a 180 mile drive but service was done that day. My older Pfaff also computerized was $129 at a different dealer. It was worth the 180 mile drive to dealer as I had already had it to 2 local machine service people who could not find the problem, and one was supposed to be retired dealer who it certified. Next time I have a problem, it will go back to the dealer. I love the machine and it was worth the money and time to get it there. He listened to what I had to say and knew what the problem was right away.