If I go to any quilt shop and ask for a quilting tool or item and the owner/manager has never heard of it I don't spend a dime in that store. It's the height of ignorance to not keep up with what is new, old, or soon to be released for quilting if you own a quilting store. All it takes is reading a few quilt magazines or catalogs. And not having internet in the store to look up the item to at least learn something is very foolish business wise. Sorry, I'll spend my dollars online and the shop can do without, just like I left without.