The first time that I went into my LQS a few miles from me, I was ignored. Then I went back, killing time between appointments, and the lady over heard me talking on my phone. She then new I was a quilter and asked if I needed any help. I then told her what I planning on doing and I asked her what batiks were. I walked out spending a hundred dollars and three weeks latter spent 300. Now when I walk in I get the royal treatment. I would recommend giving them a second chance.