Originally Posted by HMK
I always preshrink my fabric and batting and have for many years. The last one I did was using Warm & White and followed the manufacturer's instructions to the letter. When I took it to a long arm quilter, she had problems quilting it and told me to never presoak my batting - it looked like the batting had been felted and I sure can't understand why. There's never been a problem before.
Maybe you got a lemon, like the lady who started this thread when her Hobbs batting went bad. She contacted the company and received replacement merchandise.
Let us know if The Warm Company is of any help. They advertise on the sewing programs so should respond.