I too love going into them and for the most part rather I buy anything or not I leave with a smile on my face; the same way I went in. We do have one shop here that I've been in several times and the workers aren't nice at all and niether is the manager. I don't mention the name because it's not fair but I do tell everyone about the several other shops that I go to where the people are so nice rather you are on the phone with them or in person. I chose to concentrate on the positive and praise those and forget the others who aren't so nice. I'm glad you had such a good experience and I wish everyone would be able to do the same. Everyone should sing the praises when they find them and forget the bad experiences.