I want to be greeted when I come in the door.
I want the store to be clean, bright and cheerful.
I want the fabric arranged neatly. Preferably off the floor. I have a hard time seeing fabric on the floor, trifocals.
I find I spend a lot more money in a friendly store. If the clerks are grumpy or ignore me totally (no greeting) I usually walk out without buying a thing. I was at a small quilt store in Baker City a couple of weekends ago. This store was really small. But I bought a bunch of fabric because the lady who owned the store was so friendly.