Good customer service is a big thing for me, I will not darken their door step very often if they do not serve their customers. Bad part is, it is not always the help, they are understaffed, that is the reason in a lot of places.
Originally Posted by alapetitechaise
Our local Joann's does not have enough people at the cutting tables either. I waitied for over an hour one day for cutting then stood in line for another 30 minutes to check out. LQS and on-line look really good to me.