Are you the original owner? I'm surprised you did not have the problem sooner. I was doing a lot of quilting back then as I retired when I got my machine in 1996. Mine was still under warranty & I made a lot of phone calls & letters to - I think it was Sue Hausman - who was in charge back then. I was also working - teaching quilting - for a Viking dealer.
Originally Posted by lkuzmin
Hmm. I wonder if I could get mine replaced.